Taylor & TaylorWe were managing well, but we were managing variance, not patterns. Each home solved its own problems each week. The group never compounded. It just averaged.
Charles Taylor
Group Operations Director · Taylor & Taylor
One price per bed. Every staff member included.
Nothing to install, no hardware to buy, no setup fee — we set you up, train your team and support you, in the price.
Rota, budgets, time & attendance, payroll
CareRota™
£6per bed per month
Rota, budgets, leave, time & attendance and payroll — planned per role, per home.
- Rota & budgets — plan the week by role — nurses, seniors, carers, the right skill mix on every shift — per home, against an hours budget the rota cannot overspend
- Drag-and-drop weekly rota — build it, copy it forward, publish in one click; staff acknowledge on their phones
- Live budget rings and contracted hours as you allocate; Restrict By Budget stops overspend at planning
- Open shifts claimed in the app; swaps and drops with your notice and approval rules
- Holiday, days off, availability, nights and Working Time Directive on the grid
HR, onboarding & compliance
CareHR™
£6per bed per month
Staff records, onboarding and compliance — with leave, CareKudos and CareSurvey — per home.
- HR records & onboarding — one record per person; new starters finish onboarding from their own phone
- Standard onboarding ready-made — DBS, right to work, references, training certificates — and you reshape it: your steps, your fields, your expiry rules
- Scan a document and it is in; approve field by field, or send one thing back
- Compliance & training — the compliance matrix shows every person against every step, per home
- Every document knows its expiry — 30-, 60- or 90-day alerts at the lead time you set per document, to managers and on the home dashboard; training certificates tracked in the same place
The whole team — one price per bed
People Management Platform
£10per bed per month
CareRota £6 + CareHR £6 = £12 · the Platform is £10 and adds CareChat and CareMaintenance
CareRota and CareHR together, plus CareChat and CareMaintenance — the whole team, one price per bed.
- Rota & budgets — plan the week by role, the right skill mix on every shift, against an hours budget the rota cannot overspend; open shifts claimed in the app
- Time & attendance — clock in at the wall tablet or from the phone inside the home's radius; every clock writes the timesheet, coloured like the rota
- Payroll — extra time held for approval, breaks and rounding by rule; lock the period and payroll is ready in your pay pattern, Moneysoft-ready
- Leave management — requests and approvals from the phone; one approval updates the rota, the timesheet and payroll; balances, accrual, per-role caps
- HR records & onboarding — standard onboarding ready-made, reshaped to your steps; new starters finish it from their own phone
Flat price per home, every staff member included. CareKudos and CareChat are sold separately.
CareKudos™
£89 / monthRecognition and communication for the whole home — kudos, one feed with photo and video posts, reports.
- Kudos and monthly champions
- One feed for the home
- Photo and video posts
- AI writing help
- Reports
- Staff app
Sold on its own; also inside CareHR and the Platform.
CareChat™
£89 / monthTeam chat inside the company app.
- Group chat for a home, a team or a shift
- Tags, replies, photos and reactions
- Company-owned, on work logins
- A push for every new message
- Staff app
Sold on its own; also inside the Platform.
CareSurvey™
£89 / monthAsk your team and your families, and act on it — anonymous surveys, QR posters, an AI report, an action plan you own, and pulse.
- Staff surveys
- Resident & family surveys
- QR distribution
- AI report
- Action plan
- Pulse
- AI credits £10 a month
Sold on its own; also inside CareHR and the Platform.
CareMaintenance™
£89 / monthRequests, scheduled checks, assets and certificates — the building's compliance, on the phone.
- Requests
- Scheduled checks
- Inspections on the phone
- Asset register
- Compliance certificates
- Reporting that answers an inspector from one screen
Sold on its own; also inside the Platform.
- Quick to startNothing to install, no hardware to buy, no setup fee. It runs on your staff’s own phones, any Android tablet on the wall and the web. We help you set it up and guide you through it, and where a home wants it, we do the set-up ourselves, free.
- Training includedWe set up your homes and rota rules, import your staff, then train your managers live. Care staff learn the app on their own phones with our short videos and guides. All at no cost. Then a check-in every two weeks, to make sure the system is used properly and to the full.
- Support includedA UK team that knows care homes, on in-app chat and email, with help articles in the platform and at help.carecentre.io. No support tiers, no extra fee.
Training, by roleincluded in the price · fortnightly check-ins after
- Managers and deputiesper homeRota and budgets, open shifts and swaps, timesheets, extra time, lock and payroll export.Live session
- HR and admincompany or homeOnboarding steps and chasing, the compliance matrix, expiry alerts, policies.Live session
- Care staff and nurseson their own phonesShifts, clock-in at the wall or in the radius, leave, chat and kudos. Intuitive enough to pick up without a session; short videos, guides and help articles cover the rest.Videos & guides
- FinancecompanyPay period, rates and rounding, the payroll report as CSV or XLSX, Moneysoft-ready.Live session
Before: we set you up
Homes, roles and rota rules created by us. Staff list from a spreadsheet or a photo of the printout, sorted by AI. Standard content ready-made.
After: support and check-ins
In-app chat and email with people who know care homes. Help articles in the platform and at help.carecentre.io. A check-in every two weeks. Month to month, 30 days’ notice.
Taylor & Taylor
Built only for care homes
Designed around how a home runs: the rota by role, the day by shift, the team on their own phones.
Built and hosted in the UK
Built in the UK and hosted in the UK on Amazon Web Services.
Access by role
Each person sees only what their job needs. Managers can add an email code to every sign-in.
Your standards, in every home
Set once for the company and tuned for each home: budgets, leave limits, pay rates and clock-in rules.
Work chat, not WhatsApp
Team chat and the feed run on work logins, so personal phone numbers stay private.
AI that assists, never decides
It helps your team write, read and sort. People make every decision, and your data never trains a model.
Evidence on record
The compliance matrix, document expiry dates and policy acknowledgements per home, with a report you can export.
No lock-in
Monthly rolling with 30 days' notice. No setup fee and no hardware to buy.
A care home runs on a lot of people for its size — 80 staff in a 60-bed home is normal. Per-bed pricing means every one of them gets their own login and the staff app at no extra cost, including bank and night staff.