Half a day at a Taylor & Taylor home.See the platform run on the floor — with the staff who use it daily.

A working day. Not a demo.You see Carecentre being used — not presented.

We don't orchestrate the day. The home runs its normal morning, you observe and ask questions, we step out of the way. Most visits run 9am–1pm and end with lunch with Charles.

1. 09:00 · Morning handover. Night carer to morning carer. Watch the handover happen on the platform — the same way it'd happen if you weren't there.Module: CareChat, Carerota.
2. 09:30 · Clock-ins on the floor. Morning team clocks in on their phones. You see the geofence in action; the manager sees the exception view.Module: T&A.
3. 10:00 · Manager office walkthrough. Manager opens the dashboard with you. Today's rota, the compliance matrix, the open issues. Their daily 30 minutes, unedited.Module: every module touched.
4. 11:00 · Floor walk with a senior carer. A senior carer shows you how they use CareKudos to recognise colleagues and CareChat to coordinate with night staff. They show you the things they wished it did better.Module: CareKudos, CareChat.
5. 11:30 · CareMaintenance / asset check. The maintenance person walks you through the asset register and the open-issue log. Reg 12 / 15 evidence in real life.Module: CareMaintenance.
6. 12:00 · Q&A with Charles + Mischa. Charles joins for an hour of questions. Mischa joins by phone if you want the finance angle. No Carecentre staff in the room.No script. No deck.
7. 13:00 · Lunch + close. Lunch in the home dining room. We pick up the tab. Drive home with the conversation, not the brochure.Optional.

Tier-1 prospects only.We're honest about who's a fit — and who's not yet.

The site visit is the most expensive thing we offer operationally — a working home gives up half a day, Charles blocks his diary, the manager walks a stranger through their routine. We reserve it for prospects who are genuinely evaluating, not browsing. That means: